Six Things You Should Know About Your Data

A plain-English summary of how dreamjl approaches your personal information. Full details follow below.

Data Is Secured

All personal data collected by dreamjl is stored with SSL encryption and access controls. We use industry-standard security measures to protect your information from unauthorised access or disclosure.

Only What's Needed

dreamjl collects only the personal information required to operate your account, process transactions in Philippine Peso, and comply with applicable verification and identity requirements.

Your Rights Are Respected

You have the right to access, correct, or request deletion of your personal data. You can manage communication preferences and raise data concerns through your account dashboard at any time.

Limited Third-Party Sharing

Your data is shared only with service providers necessary to operate the platform — payment processors, identity verification services, and fraud prevention systems — and only to the extent required.

Cookies Are Used Transparently

dreamjl uses cookies and similar technologies to support platform functionality, improve user experience, and gather anonymised usage analytics. Essential cookies cannot be disabled, but you can adjust optional preferences.

Data Is Not Kept Indefinitely

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Data no longer needed is securely deleted or anonymised.

About this Policy. This Privacy Policy applies to all users of the dreamjl platform at dreamjl.vu. It describes how personal information is collected, used, stored, and protected. By using dreamjl, you agree to the practices described here. For questions, contact support through your account dashboard.

1 What Information We Collect

When you register and use dreamjl, we collect personal information in the following categories:

  • Identity information: Full name, date of birth, and government-issued ID details provided during registration or identity verification (KYC).
  • Contact information: Mobile number, email address, and residential address in the Philippines.
  • Account credentials: Username and encrypted password. Passwords are never stored in plain text.
  • Financial information: Philippine bank account details, e-wallet reference information, and transaction history in Philippine Peso (₱). We do not store full payment card numbers.
  • Usage data: Game activity, session times, betting history, login timestamps, and device information (browser type, operating system, IP address).
  • Communications: Any messages or requests you send to the support team through your account dashboard.

We do not collect information beyond what is necessary to operate your account and comply with applicable requirements. You are not required to provide optional information, but some features may not be available without it.

2 How We Use Your Information

The personal information dreamjl collects is used for the following purposes:

  • Account management: Creating, verifying, and maintaining your dreamjl account.
  • Transaction processing: Handling deposits, withdrawals, and wager settlement in Philippine Peso through supported local payment channels.
  • Identity verification: Confirming your identity and age (21+) as required for account eligibility and regulatory compliance.
  • Security and fraud prevention: Detecting suspicious activity, preventing unauthorised account access, and investigating reported breaches.
  • Customer support: Responding to queries, processing account requests, and resolving disputes submitted through the support system.
  • Platform improvement: Analysing anonymised usage patterns to improve the platform's games, features, and performance.
  • Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling, as part of our commitment to player wellbeing.
  • Communications: Sending account-related notifications, including security alerts, transaction confirmations, and updates to these policies. Promotional messages are sent only to accounts that have opted in.

We do not use your personal data for automated decision-making that produces significant legal or similarly significant effects without human review.

3 Who We Share Your Information With

dreamjl does not sell personal data to third parties. We share information only in the following circumstances and only to the extent required:

Recipient Purpose Scope
Payment processors Processing ₱ deposits and withdrawals via local banking and e-wallet channels Transaction details required by the provider
Identity verification providers KYC and age verification ID document and personal details submitted during verification
Fraud prevention services Detecting and preventing fraudulent activity Device fingerprint, IP address, session data
Game providers Delivering game content within the platform Session token and anonymised player identifier only
Legal authorities Compliance with lawful requests or legal obligations Only what is required by applicable law or order

All third-party service providers are required to handle your data in accordance with applicable privacy standards and to use it only for the specified purpose. dreamjl does not allow service providers to use your data for their own marketing or commercial purposes.

4 Cookies and Tracking Technologies

dreamjl uses cookies and similar technologies when you access the platform through a browser. Cookies are small data files stored on your device that help the platform function correctly and improve your experience.

We use three categories of cookies:

  • Essential cookies: Required for core platform functions such as keeping you logged in during a session, processing transactions, and maintaining security. These cannot be disabled without affecting platform functionality.
  • Analytics cookies: Used to collect anonymised data about how the platform is used — which pages are visited, how long sessions last, and which features are most used. This data informs platform improvements and is not linked to your individual identity.
  • Preference cookies: Used to remember settings you've chosen, such as display preferences, so you don't have to reset them each time you visit.

You can manage non-essential cookie preferences through your browser settings. Disabling analytics or preference cookies will not prevent you from using the platform, but some features may behave differently. Essential cookies are always active during a session.

5 Data Retention

dreamjl retains personal data for as long as it is necessary to fulfil the purposes described in this policy, or as required by applicable laws and regulations. The following general retention periods apply:

  • Active account data: Retained for the duration of your account and for a defined period after closure, to support any disputes or legal obligations that may arise.
  • Transaction records: Financial transaction records in Philippine Peso are retained as required to meet applicable financial record-keeping obligations.
  • Identity verification records: KYC documentation is retained for the period required by applicable verification requirements.
  • Support communications: Records of support interactions are retained for a reasonable period to support service continuity and dispute resolution.

When personal data is no longer needed and retention is not required by law, it is securely deleted or irreversibly anonymised. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

6 Security Measures

dreamjl applies a range of technical and organisational security measures to protect your personal information:

  • SSL (Secure Sockets Layer) encryption is applied to all data transmitted between your device and the dreamjl platform.
  • Account access is protected by password authentication and OTP (One-Time Password) verification via your registered Philippine mobile number.
  • Payment data is handled through PCI-compliant payment processors. Full card or banking credentials are not stored on dreamjl's own systems.
  • Internal access to personal data is restricted to staff who need it to perform their role and is governed by access control policies.
  • Security systems are monitored for unusual activity, and suspected breaches are investigated and acted on promptly.

While dreamjl takes reasonable steps to secure your data, no internet-based system can guarantee absolute security. You are also responsible for keeping your account credentials and OTPs confidential. If you suspect your account has been accessed without your authorisation, contact support immediately through your account dashboard.

7 Your Rights Over Your Personal Data

As a dreamjl account holder based in the Philippines, you have the following rights with respect to your personal information. You can exercise any of these rights by contacting support through your account dashboard:

Right to Access

You can request a copy of the personal data dreamjl holds about you, including what categories of data are stored and how they are being used.

Right to Correction

If your personal data is inaccurate or out of date, you can request that it be corrected. Some fields can be updated directly through your account settings.

Right to Deletion

You can request deletion of your personal data. Note that certain data must be retained for legal or regulatory reasons and cannot be deleted on request while that obligation applies.

Right to Object

You can object to certain uses of your data, such as receiving promotional communications. Withdrawing consent for marketing messages will not affect your ability to use the platform.

Right to Portability

You can request a copy of certain data you have provided to dreamjl in a structured, machine-readable format for transfer to another service, where technically feasible.

8 Minors and Age Restriction

dreamjl is strictly for adults aged 21 years and older. We do not knowingly collect personal information from anyone under 21. If it is determined that personal data has been collected from a minor, that information will be deleted and the associated account will be closed.

If you are a parent or guardian and believe that someone under 21 has registered or accessed the platform using your account or device, please contact support immediately through your account dashboard so the matter can be addressed promptly.

Responsible gaming reminder: Gaming is only for adults aged 21 and older. dreamjl provides deposit limits, self-exclusion tools, and session controls to help players manage their activity. Visit the Responsible Gaming page for more information.

9 Changes to This Privacy Policy

dreamjl may update this Privacy Policy from time to time to reflect changes in platform practices, applicable laws, or the services offered. When updates are made, the revised policy will be published on this page with a new effective date.

For significant changes that materially affect how your data is used, dreamjl will make reasonable efforts to notify registered users through account notifications or the email address on file. Continued use of the platform after an update is published constitutes acceptance of the revised policy.

We encourage you to review this page periodically to stay informed about how your personal information is handled. This policy was last updated in June 2026.

10 Contact for Privacy Matters

If you have questions, concerns, or requests relating to this Privacy Policy or the personal data dreamjl holds about you, please contact the support team through the messaging function available in your logged-in account dashboard.

Support is available in English. We aim to respond to all data-related requests within a reasonable timeframe. For formal requests to exercise your data rights as described in Section 7, please include your account username and the nature of your request.

This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming guidelines, all of which govern your use of the dreamjl platform.

Questions About How Your Data Is Used?

If anything in this Privacy Policy is unclear, reach out through the support function in your account dashboard. Ready to join dreamjl? Registration is free and your data is handled securely from day one.

SSL-encrypted data handling
No data sold to third parties
Transactions in ₱ Philippine Peso
Your rights respected at all times