dreamjl Terms & Conditions – Platform Rules for Philippines Players

1 General Terms and Acceptance

These Terms & Conditions ("Terms") apply to all users of the dreamjl platform, accessible at dreamjl.vu. By registering an account, making a deposit, or using any feature of the platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.

dreamjl reserves the right to update or modify these Terms at any time. When changes are made, the updated version will be published on this page with a revised date. It is your responsibility to review the Terms periodically. Continued use of the platform following any update constitutes your acceptance of the revised Terms.

These Terms are to be read alongside the Privacy Policy and the Responsible Gaming guidelines, both of which form part of the overall agreement between you and dreamjl.

2 Account Eligibility and Registration

To register and maintain an account on dreamjl, you must meet the following requirements at all times:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of the Philippines and accessing the platform from within the Philippines.
• You must not be excluded from gaming activities by any self-exclusion order or platform suspension.
• You must provide accurate, current, and complete information during registration.
• You must be registering for personal use only — not on behalf of another person or entity.

Each person may hold only one registered account on dreamjl. Creating duplicate accounts is prohibited and may result in all associated accounts being suspended and balances forfeited pending review. If you believe a duplicate account has been created in your name without your authorisation, contact support immediately through your account dashboard.

dreamjl reserves the right to request identity verification (KYC) at any time. This includes, but is not limited to, a government-issued photo ID and proof of address. Failure to complete verification when requested may result in access restrictions or account suspension.

3 Account Security and Responsibility

You are fully responsible for the security of your dreamjl account, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. dreamjl will never ask you to share your password or OTP via email, chat, or phone.

You must:

• Keep your login credentials strictly confidential.
• Ensure that your registered mobile number is current and accessible, as it is used for OTP verification.
• Notify dreamjl support immediately if you suspect unauthorised access to your account.
• Log out of your account when using shared or public devices.

dreamjl is not liable for losses arising from your failure to maintain the security of your account credentials, provided that the platform's own security systems have operated correctly. All activity performed through your account is your responsibility unless you have reported a breach to support.

4 Deposits, Withdrawals, and Currency

All transactions on dreamjl — including deposits, wagers, winnings, and withdrawals — are conducted exclusively in Philippine Peso (₱). No currency conversion applies at any stage of the transaction process.

Accepted deposit methods include Philippine bank transfer, online banking, and supported local e-wallets. Credit cards and cryptocurrency are not accepted as payment methods for any gaming transaction on the platform.

Deposit and withdrawal limits apply per transaction and may vary by payment method and account tier. Current limits are displayed in the Deposit and Withdrawal sections of your account after login.

dreamjl processes withdrawal requests as promptly as reasonably possible. Actual clearance times depend on the payment provider and the interbank networks involved. The platform is not responsible for delays caused by third-party payment processors, banking systems, or e-wallet platforms.

Funds deposited into your dreamjl account must be used for gaming on the platform. Deposits made in error or without intent to play may be subject to review before withdrawal is approved.

5 Gameplay, Bets, and Fair Play

All games on the dreamjl platform — including slots, live casino, sports betting, eBingo, and online poker — use certified Random Number Generator (RNG) technology or live dealing processes that comply with gaming industry standards for fairness and randomness.

By placing a bet or participating in any game on the platform, you agree that:

• All outcomes are the result of chance and/or live sporting events, and no outcome is guaranteed.
• No strategy, system, or method of play eliminates the risk of financial loss.
• Bets are final once confirmed. Errors in bet placement are your responsibility unless a demonstrable technical fault on the platform's part can be established.
• dreamjl reserves the right to void bets where technical errors, data feed failures, or fraudulent activity are identified.

Attempting to exploit software errors, use automated betting systems, collude with other players, or engage in any form of fraud will result in immediate account suspension and may result in the forfeiture of any associated balances pending investigation.

6 Promotions and Bonuses

From time to time, dreamjl may offer promotions, bonuses, cashback arrangements, or other incentive programmes. Each promotion is governed by its own specific terms, which will be made available at the time the promotion is offered.

General conditions that apply to all promotions unless otherwise stated:

• Promotions are available to eligible accounts only and may be subject to wagering requirements, time limits, or game restrictions.
• Only one active bonus may be claimed at a time unless the specific promotion states otherwise.
• dreamjl reserves the right to withdraw, modify, or cancel any promotion at any time, with or without prior notice.
• Bonus funds and any winnings derived from bonus play that have not met the relevant wagering requirement are not withdrawable until the requirement is satisfied.

dreamjl does not publish guaranteed bonus percentages, amounts, or wagering multipliers on general pages — specific figures are only presented within the active promotion terms. Any representation of specific bonus values not directly associated with a live promotion should not be relied upon.

7 Responsible Gaming

dreamjl is committed to promoting responsible gaming. The platform provides tools that allow you to manage your gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are accessible through your account settings.

You are encouraged to use these tools proactively. If you believe your gaming activity is becoming a problem, you should:

• Set deposit and loss limits in your account settings immediately.
• Use the self-exclusion function to suspend your account for a set period.
• Contact dreamjl support to request account restrictions or permanent closure.
• Seek support from professional counselling services if needed.

dreamjl does not knowingly allow minors to register or play. If you become aware that a person under 21 has accessed the platform using your account or device, report it to support immediately. For full details, visit the Responsible Gaming page.

8 Account Suspension and Termination

dreamjl reserves the right to suspend, restrict, or permanently close any account where:

• There is evidence or reasonable suspicion of fraud, money laundering, or other illegal activity.
• The account holder is found to be under 21 years of age.
• Duplicate accounts are detected.
• The account holder has breached any provision of these Terms.
• Suspicious betting patterns or exploitation of software errors are identified.

Where an account is suspended pending investigation, any balance held may be frozen until the review is completed. If no breach is found, the balance will be released and the account restored or the balance returned via the original payment method. If a breach is confirmed, balances associated with the breach may be forfeited.

You may close your account voluntarily at any time by contacting support. Any real-money balance at the time of closure will be returned to you via your registered payment method, subject to standard verification and processing requirements.

9 Limitation of Liability

dreamjl provides the platform on an "as available" basis. While reasonable efforts are made to ensure uptime and performance, the platform does not guarantee uninterrupted or error-free operation at all times.

To the fullest extent permitted by applicable law, dreamjl is not liable for:

• Losses arising from platform downtime, maintenance windows, or technical issues outside of dreamjl's direct control.
• Financial losses incurred through gambling activity, whether resulting from luck, skill, or any other factor.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Actions or omissions of third-party game providers integrated into the platform.

Nothing in these Terms limits liability that cannot be excluded under applicable Philippine law.

10 Governing Law and Contact

These Terms are governed by and interpreted in accordance with applicable laws. Any disputes arising from the use of dreamjl that cannot be resolved through the platform's internal dispute process should be referred to the appropriate legal channels.

If you have questions about these Terms & Conditions, please contact the support team through the messaging function available in your account dashboard. Support is available in English for all registered users.